Alvarado Roofing, Inc.

We contacted Alvarado about a partial roof replacement, they provided a reasonably-priced and detailed quote. Initial estimate for their availability was almost 6 months out. They contacted us a couple of weeks later and said they could perform the work within a month. We indicated to them via phone that we would be able to pay approximately half the repair cost up front, but that it would take several months for us to pay the balance. After that conversation, they called a few days later to say that they were available to perform the roof replacement in one week. We were pleased, and indicated once again that we had money on hand to cover half the cost, with the remainder to be paid in full in about 5 months. David at Alvarado told me (and I quote), "We'll work with you on that." I signed the estimate and they performed the work, which required an inspection from the city. The city inspector came and went, and I heard no indication that the work performed was not up to code. I emailed David to thank him and his crew for the work done in an excellent and timely manner, and to remind him of our verbal agreement for half now, half by 8/31/19. I received an email the next day in response saying that we had only 84 days to pay the balance in full, or incur a "late fee" in excess of $1000 (on an invoice totaling under $6000) and a lien on my home "to protect their interests". David breached his verbal contract to "work with us" on the balance of the invoice to threaten us with additional fees and legal action, fully aware of the conditions we had discussed with him for repayment before work began. The invoice for the work contained only information about interest accrual on any outstanding balance, and aside from the emails sent by David we have neither seen nor signed any document that outlines the terms David insisted upon after the work was done. This behavior is utterly unprofessional, and I will never make the mistake of hiring a contractor through a verbal agreement again.