K Ram Roofing

This company is extremely unprofessional, unethical and careless. We had them do some basic roof maintenance at our house, and immediately after they finished rebuilding a box around a skylight, we discovered we had no power to a section of the house. I notified the salesman/foreman immediately and he came by and eyeballed the problem and said there was nothing he could do because "he's not an electrician." After days of exploratory and repair work by an electrician (and hundreds of dollars at our expense), which also was a huge inconvenience as it required me to take off more time from work, it was clear that the crew had cut an electrical line while on the roof. I notified K-Ram and asked for reimbursement. Rocky, who I had worked with from the start, assured me he would talk with Gilbert, the owner, about making us whole. That didn't happen. Instead, Rocky directly contacted our electrician and told him he didn't think the crew was at fault. He then proceeded to schedule a meeting at our home without us present with the electrician, basically so he could go through the motions and refuse to pay. I called Rocky and told him I needed to be present for the meeting at which time he told me he had decided his crew wasn't at fault and that he's just a salesman who shouldn't have to handle this. He complained that we and Gilbert had put him in this position and said it's not his company and he can't make these decisions. When I told him I didn't want to meet if they weren't acting in good faith to right the wrong, he said I had my answer and he was done with the situation. I won't use this company again of course and recommend others avoid them at all costs!

K-Ram Roofing can only fix the leak when there's a clear/dry day for their team to do the fix. Please be nice and patient with them as the fixes are dependent on Mother Nature.I would refer others to this very professional company.

We had a great experience with K-Ram Roofing Company from estimate to payment. Everyone was nice and efficient and our new roof looks perfect.They do an amazing job of roofing in abq.This is a company great ethics and I wouldn't hesitate to give them my highest recommendation.

K-Ram Roofing has done two different jobs for me. One was a pitched roof and the other a flat roof. My tenants are happy with their new roofs and I am very pleased with the workmanship and the excellent customer service .