Electrician - Alexandria, VA
Based out of Alexandria, Murphy Family Electric is an electrical contractor that has been providing outlet installation, recessed lighting, lighting fixture installation, and new home wiring for 18 years. In October of 2008, a property owner hired them to do an electrical service upgrade using a permit obtained from the city of Manassa.
Worst company I’ve ever dealt with. They don’t take phone calls and only want you to text. I asked what parts I needed to have and an estime of how long things would take and was told to book a service call. I should have run then but stupidly I didn’t. 8AM appointment and the tech calls me at 8:46 and says he’s on his way and will be there in 20 minutes. At 10:48 he says he’s otw and had to stop at Home Depot to pick up stuff. At 11:14 he pulls up and sits in his van for 15 minutes smoking a black and mild. Takes him another 15 minutes to get his tools to the front door. He comes in doesn’t take his shoes off or put any booties on and tracks mud on my carpet all the way upstairs to my kids bedroom, then has the nerve when I ask him to take his shoes off showing him his muddy tracks to say “thats me?” He took his first smoke break before 12:30 setting the tone for how bad my day would get. He made multiple cuts in the walls and ceilings, even sratching the walls when any DYIer could have ran the wire considering the massive attic to work in and there already being a wall switch in place. He even damaged the ceiling I’m assuming by putting his knee through it and had the nerve to call it “part of the installation.” Took him 8 hours to poorly install 2 ceiling fans and was too lazy to even mount the remotes and “lost” the batteries for one. He took probably a dozen personal calls on speaker no less while “working” enlightening me to his preferences in women and sports. After 7:30PM and $1,000 later, I wanted him to GTFO of my home so we could be done with the nightmare even though we had to vacuum his work area because his version of clean left insulation and debris all over our carpets even in the hallways. I should have known those parts I asked about and could have had for him were now 2-5x the cost of what Lowe’s sells them for. The part that really pisses me off is he moved my childs custom crib and damaged the corner and the wall without admitting or apologizing for it. I contacted the sorry excuse that only responds by text at 703-309-6125 and they immediately responded did you read our terms of service and then didn’t respond. I must have missed the negligence term because that’s what this was! I had a different electrician come in the following day to install the last ceiling fan. Only $300, installed the fan in under 2 hours, wore booties inside, actually put plastic down so the area wasn’t a disaster, cleaned up when finished, didn’t put holes in the walls or damage our home! The last two pics are the other companies install, night and day difference! This company doesn’t give a shit and will take your money and run like the trash they are!
Friendly, efficient repair... and they went the extra mile to ensure I got service in a timely manner
Awesome experience, will use again.
5810 Fifer Dr
Alexandria, VA 22303
|Electrical Services Manassas 2008|
Permit Number: 09-00000381 Permit Type: ELECTRICAL RESIDENTIAL PERMIT Permit Description: ELECTRICAL UPGRADE SERVICE