MegaPros

We hired MegaPros to remodel our condo with all new luxury vinyl flooring, new countertop and backsplash in the kitchen, new vanities in the washrooms and paint the entire condo. From top to bottom this was the most incompetent group of people we’ve ever dealt with. Here is a list of all the problems: We were quoted 9 days to complete the remodel. It took over 60 days. We were told our engineer would give us a day by day schedule and who would be at our home and what they will be doing. That happened for the first 9 days, but nothing after that and we were never told who would be at our home at any time. The crew was supposed to tarp and protect all access and work areas. That never happened. They laid the new floor so poorly that they had to tear it all up and redo it. Much of the new quarter round strips were cut to short or to long and some were not nailed in. The painting was poorly done. They had paint on all the light fixtures, missed numerous spots especially along the woodwork and one washroom and in some places the paint was all over the woodwork. They had to come back three different times to try and correct. They even painted our fuse box shut. It had to be pried open. The backsplash has numerous crooked tiles and was poorly grouted. They would not correct. One day after putting in the new stainless steel sink, they scratched it all up. They broke one of our TV’s and one of our wall sconces. The cleaning crew was supposed to clean and detail everything. They were here for 1.5 hours and did a horrible job. We spent the next two days cleaning the condo ourselves. One good note was Travis. He came in and did a good job correcting a lot of the mistakes. He was the only person at MegaPros who had a clue as to what they were doing. Unfortunately, MegaPros pulled the plug on him and refused to correct anymore of the shoddy work that was done. Don’t waste your time with MegaPros. They’re clueless.

I LOVE MegaPros! As a single mom, I don't allow just anyone in my home but these guys are professional, genuinely nice and really friendly. I've had them at my home 5 times in 3 years and I've never had any issues. The craftsmanship is perfect, all their guys are extremely knowledgeable, the customer service ladies are really sweet and their follow up is the best. They offer free estimates so it's definitely worth it.

We have had several projects completed by MegaPros over the years. This last one is just about completed. Which was a pretty big undertaking for us and my three little ones. We had our electrical upgraded for our second story, had painting completed, our hardwood floors refinished. (Which was great, they were the original dark stain 1970's color) and trim work. They are wrapping things up this week. We are super excited to move back into our rooms. Thank you so much Mega for your timeline commitment and care for our home.