Venture Pest Control Of Richmond

I’ve been using them for year and I am pleased.

I have had a pest control contract with Venture for several years. They have always been responsive to any of my calls or concerns. One of their technicians , Quintin, was just here to service the account. He was very professional and helpful in explaining what he was doing to treat my problem and also answered questions about the company's termite contracts. I would highly recommend this company for their service and their knowledgeable employees.

I was contacted by the sales representative on July 13, 2016 via a door-to-door solicitation. He was attempting to make appointments for pest control service. He informed me that he was scheduling for a date on which my neighbors had signed, and that he would discount the initial service from $69 to $19 in order to get my business. I asked about the chemicals used, because I use only organic products in my household. He told me they were organically derived. I decided to trust what he told me and accept the service based on these two things. I later discovered that I have been charged the full $69, and that the chemicals were, in fact, not organic. The company holds its position that I should have checked behind them, and is keeping my money. The manager did feel like she was doing me a favor, however, by not charging me a cancellation fee for not continuing the contract on a product that I shouldn't have purchased based on the lies that they told me,