Puro-Tec LTD.

I am writing this on behalf of my mother, Kathy and myself. We had an insurance claim for water damage to our basement through Nationwide. Our adjuster recommended a Mitigation Team to come out and treat the problems in our basement. Puro-Tec sent Ryan and Katelyn to our home. They were fabulous. They came in, organized all the furniture remaining in basement, tarped everything, starting ripping walls, floors, etc. out. When they got to the floors, they discovered 9x9 tiles that were possibly asbestos. Ryan and Katelyn took in huge fans and dehumidifiers for the particles that are airborne, dampness, etc. They stopped the job immediately. We called the adjuster, and she sent another team for the asbestos. John from asbestos team and his employees came in, sectioned off all openings, leading to the upstairs living room, broke up all asbestos tile flooring, bagged it all and put all trash out through the basement window. They never took any of it through our house upstairs. The job from all ends, was remarkable. Ryan and Katelyn came back after John's removal and treated all the walls, floors, etc. Cleaned everything up spotless and their personalities were great!!! We would welcome them back for any problems we may have in the future!!! If I could give this review 20 stars, I would!!!!! Highly recommend this company!!!

We just got our roof replaced last week by this company called Puro-Tec Property Restoration based in Bensalem and it was a horrible experience. They trashed our lawn and didn’t properly clean up after themselves. Lots of materials, tools, wawa trash strewn about. They left a huge trailer blocking us from getting our car out of our driveway for several days. When we finally asked that they move the trailer after the work was done we were told we’d have to wait yet another day. When I complained the roofer in charge came back late that night and he jammed on our doorbell ringing it nonstop at almost 11PM and was threatening and cursing at me for him having to come all the way back to get his trailer. He scared me and my wife half to death thankfully I have home protection. His boss was not helpful at all resolving the issues we had. Eventually I got him to leave our property with his trailer but it took a while. Hopefully this roof stays together as we never want them to come back. If you need contractors please do yourself a favor and avoid Puro-Tec Property Restoration. I wish someone had warned us.