JIM SCHIFFLER Heating & Air, , LLC

Unfortunately, my family did not have a good experience with Jim. My 78-year-old mother paid Jim $4400.00 in full for a central air unit in Maryland back in July 2018. The unit never worked a full day blowing cool air. It's been 7 MONTHS and Mr. Schiffler has my 78-year-old mother's money since July 2018 and she has NO WORKABLE AC UNIT! Jim Schiffler is a Man of Many Promises but NO ACTION! We Have not heard from him for months. And we are still waiting. We had to get the BBB involved now. A matter of fact, the first night after he installed the unit we had to leave our home because it got too hot (90 degrees) in the house. We had to leave around midnight and find a hotel that was available and spent almost $300.00 for 1 night due to my 78-year-old mother's health issues. Mr. Schiffler apologized and said he would reimburse us for the hotel room. ( Note: He hasn't fixed or reimbursed us for anything). The system would blow cool air and then stop producing cool air. Later, Mr. Schiffler had someone come out to look at the hookup and still the unit was not producing cool air. I texted him and he said he would take a look at it. He explained he was going through some health problems which I do understand and I hope he gets well. However, we are NOW at 7months and still waiting for our "New Central Air Unit," to work correctly. My 78-year-old mother paid $4400.00 in full July 2018 and 7 months later he still has her money and she does not have a working ac unit! Mr. Schiffler has promised my family many things, he is a man of many promises but NO ACTION! We had to get the BBB involved due to lack of action.