BROY & SON PUMP SERVICE INC

Broy and Son came out after lightning struck our water pump. I will say that they were on time and friendly. Until we received the bill, they over charged us by 2 hours on labor (called it travel time), Mr. Broy the owner was there for a total of 1/2 hour and charged us a 1 1/2 hours, then the pump they charged us 100% mark up. They put a Sta-Rite pump in and the most expensive pump I located on their web sight was $459.00, they charged us $900 for the pump. We questioned the price and were told they only mark up 25%, who ever is doing the marking up may want to take a math class. I am all about paying for service and I understand labor and parts but a mark up of 100% is more than extreme, that is blatant taking advantage of customers. Maybe others don't look at the bill and pay it, or think well insurance will cover it, but we for one will investigate and feel we were done wrong. When we called Mr. Broy and questioned the bill his response "someone has to pay for it", we gave his workers 4 bottles of water, which they asked for, he said well you should have charged them for it. SERIOUSLY - we will never recommend them to anyone they came highly recommended said they were fair and honest, well I am here to tell you that we are a testament that they are not