DLS Cleaning Services

Wow! 10 years in business and only 8 reviews. Most bad. Says a lot. Hired DLS, 2 cleaners. Had to shift time because of double booking. They were late. One was ok. One had no business cleaning anything. She had no desire or skill. She did not have a mask on (this IS in the MIDDLE of the COVID-19 pandemic) The first thing she cleaned was the kitchen sink! They brought some supplies but were clueless about Bona floor cleaner for wood floors. We have had reglur cleaning services for over 30 years. I witnessed the most inefficient wast of 3 hours ever! The owner called same day to get feed back and I told her I would not be rebooking and gave her honest feedback to help her correct the problem. She asked if i would reconsider if she sent 2 different people. I agreed. I am a reasonable person. I belive in second chances. Texed and called all day Friday, before my Monday appointment to confirm. She finally returned my call at 7:20 PM! She told me she was double booked for Monday and only had the same 2 people that we EXPLICITLY talked about NOT doing the cleaning! As I was reminding her about our previous conversation SHE HUNGUP ON ME! YOU HAVE BEEN WARNED--DO NOT USE THESE PEOPLE!!!