Pools by Henny Henden & Shrinkwrap

BEWARE of any company under the Henny’s Pools, Henny’s furniture wrap umbrella of companies. I would NEVER recommend them or use them ever again. They are a fraud and will not stand behind any of their work. I had my furniture shrink wrapped in the fall and when I opened it in the spring it was covered in black mold. Henny’s has done nothing to help repair or replace this health issue that ruined my entire set of furniture. It needs to be completely replaced and they just do not care about anything that happened after they got paid the fee to do the work. The customer service department and Dan the owner initially promised a replacement and now do not have the decency to pick up the phone or email me back. They ruined my summer patio season and ran for the hills with the fee I paid in the fall for the work they performed. DO NOT USE HENNY’S under any circumstance.

Fast service. Fair price. honest and reliable. thanks henny

Warning! Please read before working with Henny Henden Pool service. I've used them for a number of my pool needs over the years, but I finally decided to cut the cord. Where to start... First, they broke my pool pump. They swear they didn't but it worked perfectly fine and broke the same day they were servicing my pool filter. They say it was just a coincidence, but I should have known better. Second, last summer they did weekly pool service, but I stopped that after they always left a mess and added pool chemicals wrong, resulting in extra chemicals purchases [from them] the following week. This summer I ended up doing it myself for a fraction of the chemical cost. Lastly, I resigned myself to only using Henden for opening and closings, but it appears they can't do that either. I happened to bump in to their crew as they were closing my pool and saw that they didn't add the necessary closing chemicals [contrary to what the main office said they were supposed to do]. I'll probably have to paying extra to fix their mistake in the spring, however I wouldn't have known they didnt do what they were supposed to do if I hadn't spoken with the crew. Bottom line, they either do a bad job intentionally to generate extra fees or are just badly managed. Either way its safe to say I'm done with them. Oh, and they also dont call back when they say will but are quick to charge your credit card. Beware!