Stillwater Construction

Lisa, Thank you for providing your feedback and letting us know about this issue. We apologize that the work performed on your villa did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that the standards were not met in your interaction with our company. Your happiness is our number one priority. We were hired by the property development company and coordinated communications through the assigned property manager. We were contracted by the company and a construction budget and scope of work was accepted. Our goal was to correct the leaking issues that were mentioned in a structural engineer’s report. I visited with property manager about my concerns with the stucco finish on the exterior walls of the building. The stucco was porous and had not been sealed for several years. I recommended the best solution was to seal the building’s exterior walls with Elasta Meric Loxon. I was worried that if the buildings were not sealed concurrently the integrity of our work could compromised. At that time, it was communicated to me that the funds were not yet available to cover the cost. So, a period of time lapsed, and the exterior of the building was not sealed. Later in the year, the president of the HOA contacted me and requested an estimate to seal the buildings. I was not awarded the project and I assumed someone else’s figures came in lower. I believe the work we performed followed the outline of the scope for which the property development company hired us for. We also met with vendors and used the recommended products to seal your concrete patio. We truly apologize for the inconvenience this has caused you. We hope to have the opportunity to work with you again to discuss your concerns and issues. You can reach me directly by email or phone. Darren Cummings Stillwater Construction, Inc.