Climate Pro LLC

I wish I could write something positive, but I've lost all confidence in Climate Pro. The owner, Rusty, really seems like a dependable person, but he was unable to stay organized. I was really cheering for him to deliver on promises that were repeatedly left unfulfilled. I had to stay on top of the process with Rusty the entire time. I am still waiting to hear back about warranty coverage. It's common for 2 weeks to go by and I have to follow up again only to be left with no response. I no longer trust that Climate Pro will honor any installation work. Rusty will tell you that he'll take care of all concerns and then not follow up or show up. When one pays over $7K for a new unit installation and duct work, there should be some guarantee of work and a responsive line of communication. My advice for future customers...If you really are compelled to work with Climate Pro, then I'd suggest you hold onto your money until every promise is fulfilled. Do not leave one thing undone, not matter how small. But be warned about the vacant promises... There can be no warranty for his installation work if he is not dependable.