Mitch Harris Building Company Inc

DO NOT BUY FROM THIS BUILDER. Mitch Harris himself has a lack of integrity and will refuse to stand behind his product. I don’t typically give feedback but wish someone had shared about their experiences before we decided to go with MHB. If you are reading this, it is likely you are wondering why there is very little to no real information about this builder. We have had a number of negative experiences. I’d like to share two in this review. First, we paid a $15,000 lot premium for a daylight lot. When we selected the lot (which was on a hill) we were told by the salesperson that the driveway would be on the left (the less steep side of the hill). However, we discovered when we drove by one day that it was staked for a right-side driveway – up the highest point of the hill. We had a conversation with the builder about flipping the house. (This conversation was inadvertently caught on video by my wife who was filming some things in the model home). He said that he could flip the house, but it would effect the grade. He then said that the daylight windows would have a small well under them. When I asked him if he meant that the daylight windows would become egress, he said no. He stated the wells would be below the window. However, after the foundation was dug, we drove by one day to discover that our daylight windows were in fact now egress. No one called us to discuss this. We had to stumble across it. When I talked with Mitch Harris directly about this, he initially said it was our fault. Then I told him I had a recording of our conversation and reminded him of what we had discussed and agreed upon. He then said he could make it right. However, he had to wait until the roof was on in order to correct the grade. His team regraded the lot and we assumed it was fixed. We then drove by again only to find that the windows were still over half buried. We involved a lawyer when it became apparent that we were going to be left with egress windows (a substitution of goods that we did not approve). Mitch then offered us a full refund about a month before the house was finished. However, we had nowhere else to go and a significant amount of money invested in lights and appliances. We were never given an apology for the mistake or lack of communication or a dime of the $15,000 premium back. The second example I would like to share is that we just had a water line leak in our front yard. When the township came out to repair it, they told us that the line had been cross threaded by the builder (and they had pictures to show this). When we asked the builder to help cover the cost of the yard repair (a large portion of the yard was dug up) they told us that they would hand rake the space and put down dry seed and straw. Our landscaper assured us that this would never work. It was the side of the hill on a clay lot. It needed proper grading, top soil, and at a minimum hydroseed. (All of which we had already done before the leak). When my wife and I talked to Mitch about this, he said that if we didn’t like it, we could sell our house and move out of the neighborhood. While the neighborhood is beautiful, the builder is incredibly difficult to work with, they do not stand behind their work, there were numerous times we were told one thing and given another, changes happened that were not approved, and the communication was terrible. We are not the only ones with this experience, but it’s difficult to comment online when you have an 11 month warranty that is not up…