Shining Sky Inc

We in good faith thought home depot expertly vets their contractors, I was wrong. Shining Sky said they could do a job which they could not. We had a contract to renovate our kitchen and a gut renovation for the 1st floor on a contact separate from the kitchen reno. It was the most horrible experience I have had with a contractor in thirty years. If you can not do the project don't make excuses of why you can not after the fact. The experience has left a bad taste in my mouth especially seeing his company on several reputable websites that appears to vet their contractors as well. One of the work done was tiling the kitchen floor. Before we actually started to use the kitchen after the renovation the tiles started to loosen all of them. We hired another contactor to replace them and used the same tile because it dislodged clean off of the thin set. Is that quality?