Upgrade Construction & Remodeling Services

Lee has got to be the absolute WORST project manager and contactor I have ever experienced. His communication, organizational, and projects management skills are non existent. He is extremely unprofessional and honestly just shouldn't be trying to do this type of work as a business. 1. We began demo in the kitchen 9/5/2020. He wrote in the contract that we would only be displaced from the kitchen for two weeks. Two weeks came and went. Then, he said everything would be done by 10/15. That date came and went. I asked him if he could put together a completion schedule for me; he agreed. After I had to ask for it AGAIN, he still couldn't adhere to the schedule he set for himself! Then the goalpost moved to before Thanksgiving. Did i have a finished and fully functional kitchen by Thanksgiving? No. No, I did not. Even left my oven unplugged and unconnected to the gas the day before turkey day. My kitchen wasn't completed until the evening of 11/30, damn near THREE months after we started. I have a small kitchen, ~150 sq ft. There is absolutely NO EXCUSE for it to have taken so long. 2. After the first payment was exchanged, i can count on one hand the number of times, Lee showed up at my house on time. He would simply show up between 20 to 50 minutes late! When he was here, he would leave without saying anything and wouldn't respond to attempts to contact him to see if he was coming back or not. This wasn't remedied until after I had a confrontation with Lee over the phone. Even then, he basically just starting giving me a heads-up up that he wasn't going to be there when he initially said. He didn't actually start showing up on time. 2b. When he wasn't late, he tried to come several hours early and when we weren't available, reneged on the actual time he had given me. 3. Didn't order the correct color cabinets even though I specified what I wanted TWICE in writing. Which turned out to be a blessing in disguise because despite his insistence that I list out all my design elements complete with SKU numbers, he didn't order everything right away, and my initial backsplash needed to be replaced because it was no longer available. Had to completely rework the design because of both those snafus. 3. My house is old. Almost a century old. NOTHING is standard. This was communicated to Lee at the introduction meeting. So, it out my window isn't centered on the wall, this was disguised before because the previous cabinets were custom and built directly in the wall. Didn't communicate his plans about how we were going to address this, and as a result had to install and reinstall the same group of wall cabinets 3 different times to get it even close to being acceptable. 4. Took off the back door he was supposed to replace and literally left us without a door to our home for a number of hours in NOVEMBER. Put the old door back on and didn't even install the new door for another week. 5. He basically proceeded to purchase a standard door at the last minute because it was in stock and he didn't plan this project out correctly. He essentially jimmy-rigged it to fit into the frame. This instead of measuring and custom ordering a frame and door back in the summer when this whole ordeal began. 6. He never brought all the materials he needed to do something, including boxes of wall and floor tile, and would frequently leave to go back to Home Depot, thereby wasting even more time. 7. Entered private areas of my home to store things without asking permission. 8. Removed the door to my basement to install a part of the floor and just left it off. Basically left a gaping uncovered opening straight to some steep stairs uncovered for two days. We have small children who visit! And even if we didn't, that's a freaking safety hazard. 9. Forcibly hugged me at the end of the project after I explicitly expressed that I did not want to be hugged by him. 10. Started harassing me and threatening me after he read my poor review. To top it off, his work is mediocre at best. Not that he can't do the work; it appears that he can, but he is slow, unmotivated, and often sloppy. Even with the use of spacers, the gaps between tile were inconsistent on both the wall and floor. One of my wall cabinets is not level. There is grout splotches all across the new cabinet kickboards. There is mud chunks on my door trim, and he didn't properly prep the window and door trim before painting (clean, scrap, sand), so basically you see where the old paint was chipped under the new paint. Left one of my light switches uncovered. His work is definitely not at a caliber that would warrant having to put up with all these issues. 0/10 WOULD NOT RECOMMEND.