Roofing Contractor - Cambridge, MD
Average rating
4.64
4.6
Average rating
Average rating
David N.
I had a terrible experience with Arocon. I spent over $170k with them to replace my roof, siding and numerous windows and doors. I went through three different project managers who left the company and as a result my project was never handled properly. It was left incomplete and after chasing them down for 24 months I was emailed today that they would not complete the rest of the work and that I should pay half of what is still owed on the contract ($5k of $10k) to close it out. I'm left with numerous issues including many windows left untrimmed, siding that is coming off, a roof that has leaked and caused drywall damage, not to mention they ordered the incorrect sized windows to begin with and never corrected for this. A total mess from the beginning that just got worse as time went on. 24 months later and I'm told that a landscaping project voided my warranty with them and they won't complete work, most of which has nothing to do with any of the landscaping work. If you have a few shingles that need replacing they might be ok, but if you have larger work that needs to be done go with a reputable contractor that knows what they're doing. These guys don't have their act together and will string you along for months and months without end passing you from employee to employee. I'm finally looking into legal options as I just cannot take it any longer. They should spend less money and energy on billboards and more time on keeping customers happy. I should have to spend so much time emailing and calling to get a few simple things completed. The work is something they could knock out in a day, yet they have pushed this out for two years and turned this into a nightmare for me.
Address
301 Crusader Rd
Cambridge, MD 21613