Construct Ohio

I recently had them in a home I am renting and they did the plumbing work incorrectly And it caused water damage throughout the home flooring buckled and ceiling collapsed and I had been trying to reach out to the owner Rick for weeks because the secretary said he’s the only one I can talk to to get their insurance information and I finally I talk to Rick he tells me he is not providing his information because he feels he is not liable , not only are they liable but they were advised to provide the information and they are refusing to. Bottom line is they caused an issue refuse to take responsibility for it and left the renting company to take care of the damages to the home and my personal items are damaged. Just not what you expect from a decent size company very poor service.