Capitola Pump Company Inc.

Been using them exclusively for about 17 years now. We've had our well pump go out twice (420 feet down) and our pressure pump twice over the years. They've been responsive and courteous, and twice they rebuilt the pressure pump instead of trying to sell me a new one. No complaints.

Unreliable, not truthful, horrible service. We used the company to do a well and water test. Scheduling has been spotty from the beginning with no response back..The inspector that came out was given very clear instructions to take a water sample from a faucet inside the home to test for minerals/metals as part of the evaluation for the filtration system. This was repeated several times during the lengthy inspection in front of multiple people. It took twice the promised time frame to get results, which impacted our home purchase through the contingency period. At the end, there was no test performed from the sample taken inside the home. It took a week to understand that Capitola Pump didn't perform the water test and they denied being asked to do so. At the end, they stopped responding when we tried to reach out for a re-test several times. We ended up taking a water sample ourselves and driving all the way from San Jose to Watsonville. Keith who handled communication was quite bad and rude in how he handled the matter.