Watermark Plumbing Company

In my informed opinion, you'd be wise to look for plumbing solutions with anyone but Watermark. Don't believe their "family friendly" charade. On day one, I pointed out the leak in the front yard. Asked them to fix it first. They insisted they new better and brought out a contractor to detect leaks $$$. They dug a huge hole in the backyard only to find no leak. Leak detector came back twice...couldn't even find the leak they previously said was in back. Found no leaks except the one in the front yard that I pointed out. Such a waste of time. It was a week later when they finally fixed the one leak in the front. It was a simple cut-and-replace job, yet they added two unneeded valves. I asked that they just replace the pipe section with the leak. That, plus the install of a shower valve (which I purchased), brought the total outlay to $3100. The plumber, Aaron, said that I was entitled to a substantial refund. I've tried to work with the GM, Tim, on getting money refunded because even he said he'd make it right. After working with Tim for a month without results, he's obviously impotent to make decisions about much. Tim passes the buck saying the owner won't respond to him. As if that were not enough, they left a mess of old parts in the front yard. Dishonest and awful.

Affable enough. Estimate to replace valve in system, $1,000. Took them off my contacts list.

The service person was very nice and courteous and the price was reasonable. I will use him again if I have problems.