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US
AZ
Chandler
Chandler Architects
Robert Klob Designs

Robert Klob Designs

Architect - Chandler, AZ

Average rating

info

1.60

1.6

(12)

based on 12 online reviews

Average rating

info

1.60

1.6

(12)

based on 12 online reviews

based on 12 ratings

Services

Architecture
Blueprinting
Construction Document Preparation
Construction Project Management
Custom Home Design
+ Show all services

Ratings and Reviews

Average rating

info

1.60

1.6

(12)

based on 12 online reviews

based on 12 ratings

Benjamin D.

08/11/2019

One of the WORST experiences in my life. From BuildBlocks recommendation, I hired Rob Klob Designs LLC in July 2018 to draw up a new relatively simple L shaped house for my mother and I. We were in a rush and he offered “to go as fast as we wanted to go” so I was willing to pay more than average for a professional to complete this in a timely manner. To be brief he told me I would be pouring my foundation in December then it became January then February and finally March was promised, It’s a good thing I didn't order materials when he told me to. He didn't even submit the plans to the county until March 13th. Come to find out from the county, he didn't submit everything needed in the plans. The county rejected the permit the first time on April 2nd, on the 11th he said he was taking care of it. After waiting 10 WEEKS I decided to check in with the county and see what's going on, needless to say, nothing was sent in. When I confronted Rob about it on June 6th he sent the documents the next morning, then to no avail, they were rejected again for not providing the correct details. I haven’t seen the final building plans but I did see the site plan which also wasn’t done correctly. My contract was for 12,000$ and I’m paid in full minus the 5% cash discount he offers in the contract. It’s now July 2019, I had to cancel my permit since it wasn't getting approved and I ran out of time. I also can’t use any of the documents since they are not correct and to top it off Rob is going to put a lien on my disabled elderly mother's property for what I don’t know. Think twice before you hire Rob. He doesn't have an active LLC. He’s not registered on AZ Technical board. He’s not registered with the AZ ROC. This has been an absolute nightmare.

Jim M.

08/06/2019

After my first review of Robert Klob, I have been contacted at least twice a year by people with similar nightmares in dealing with Robert Klob. He makes you sign a contract, takes your money and then never delivers, avoids you, and will even threaten to sue you. Robert Klob is not a licensed architect. Please seek out a true professional and avoid the nightmares that many others have faced. And if you've had a similar experience, please share it with others. Also, please take everything he said in his response to my initial review with a grain of salt. He only provided a footer outline for our house, never offered CAD files, never consulted with engineers, never returned calls (which is why I finally used auto-dial to reach him after not returning my calls for over five months), and even threaten to sue us for firing him. What he claimed was impossible is very possible. We based our design off another home and had no problem getting a set of engineered plans from a LICENSED architect. He is the typical con man, he will tell you what you want to hear and then leave you high and dry.

Jim M.

08/02/2015

We contracted with Robert Klob Designs to complete the technical drawings for our dream home, a passive home design using ICFs. We provided Mr. Klob with our original hand drawn design and list of design requirements, but after 18 months, Mr. Klob failed to provide even a correct home layout. In addition, he continually avoided contact with us and had a list of excuses for every delay. As a result, we fired Robert Klob Designs, filed a complaint with the BBB, and are now seeking legal action. Unfortunately, it wasn’t until after this experience that we found similar complaints against Mr. Klob and Robert Klob Desings. We strongly recommend anyone looking to build their dream home to seek a licensed architect, which Mr. Klob is not.

Robert Klob Designs responded on 08/03/2015

It’s unfortunate that you had such a bad experience. While I know that there are things we could have done better (there always are), I am confident that the design I provided gave you what you had requested (this statement can be backed up by numerous emails from you). The bigger issue is that some of your design requests were excessively expensive, impossible, against building code, against my moral code and in some instances against physics. You refused to accept the recommendations and specifications from very qualified people and licensed engineers. I spent over 100 hours (only 70 hrs were in our contract and 50 is our average) on your project thru multiple revision requests by you – many times changing things one way, only to go back again. In addition, I sat at your kitchen table and did the latest revisions in front of you so you would have the opportunity to integrate all you wanted. I also provided a 3D model (an extra fee in our contract) to demonstrate how your lot was not as steep as you thought. This model showed that doors in a walk out basement wouldn’t work due to the grade and how the bedrooms would not have the adequate window size/location to meet the code required egress. In order to do this, it would require extensive retaining walls at considerable costs. I was just trying to ensure the safety of your family and save you money in the process. When we first started the design, you stated you were in no hurry and this could be done as fill-in. All of the back and forth you requested took a considerable amount of time. I went above and beyond on a regular basis. I could have (and probably should have) charged you for all the extras I provided. You told me not to worry about the code requirements because you “know the inspectors at the county and they won’t care”. This is legally, ethically and morally wrong and I refuse to do business this way. In an email from you, you state that you really like the software that I recommended so you can view the 3D model, shadows and solar exposure. In your complaint you state that as a negative because you had to learn a new software – you are a computer engineer, I thought this would be a simple task for you. This was yet another instance of you saying one thing and then reversing. I offered to allow you out of our agreement with no additional fees or penalties due. I also offered to give you the CAD files and a copyright release so that you could easily take my design to someone else. None of which was required, but I didn’t want you to have to start over. However, you refused this offer & demanded all of your money back – after I had spent all the time and effort on your project. This is why only the initial payment is non-refundable. I committed over 100 hours to your project, I’m not sure why you don’t feel you need to give some type of commitment or accept any responsibility. When I made this offer to you, your response was to harass me & call my home 15 times in 10 minutes at 6:30 in the morning – waking my wife and daughter. I was actually on a jobsite and would have happily taken your call had I been there or if you had called my cell phone. I wish that you would have invested the same time and effort in the design of your home as you are doing in your slanderous campaign against me. Unfortunately, you have left me with no other alternative than to pursue legal action and enforce our agreement. Anyone reading this complaint, please feel free to contact me directly for any specifics you would like clarified.

Areas We Serve

Phoenix

Bapchule

Chandler Heights

Maricopa

Queen Creek

Sacaton

Stanfield

Mesa

Chandler

Gilbert

Higley

Scottsdale

Paradise Valley

Tempe

Glendale

Avondale

Cashion

Goodyear

Laveen

Tolleson

Business Info

Address

411 N Kyrene Rd

Chandler, AZ 85226

Website

http://www.rkdzns.com

Project Gallery

A table showing the projects done by the pro
Project	Date	Description	Cost	Home
Fence Construction Scottsdale 2011	Sep 2011	Permit Number: 179187 Permit Type: Permit Description: RET WALL W/ FENCE	$12k	Scottsdale, AZ
Scottsdale 2011	Sep 2011	Permit Number: 179186 Permit Type: Permit Description: COMMERCIAL NEW	$2.3m	Scottsdale, AZ
Backup Generator Installation Scottsdale 2012	Mar 2012	Permit Number: 183032 Permit Type: Permit Description: TEMP POWER POLE		Scottsdale, AZ
Backup Generator Installation Scottsdale 2012	Feb 2012	Permit Number: 183178 Permit Type: Permit Description: TEMP POWER POLE		Scottsdale, AZ
Phoenix 2002	May 2002	Permit Number: 02002483 Permit Type: PASSENGER HYDRAULIC Permit Description: GTR 2 STOP PASSENGER TRACTION--ELEVINS ROOSEVELT SQUARE -- ELEVATORS Hydraulic Elevator Acceptance Report Working psi:320 Relief psi:400 Empty Load psi:200 Pressure Switch:n/a F.L. Speed Up:140fpm F.L. Speed Down:130fpm Piston Clearance:15' Buffer Type:Spring Stroke:2.5' Top Car Runby:11' Bottom Car Runby:6.5' Under Car Space:35.5' Top Car Clearance: ' Top Refuge Space:43' Cab Dimension:80'X58' Cab Height: ' Door Type:Side Slide Opening Width:42' Pressure:26lbs Door Close Time - Hall Call:5seconds Car Call:3seconds Prenotification time:In Car Audible Cues:Yes Signage:Yes Disconnect Type:Shunt Breaker Size:125amps FLA:53amps HP:40 Voltage:480volts Emergency Power Type:n/a Fire Service Key:AS100 Comments: Green Tag Issued by:Gregg Spero Date:23-Feb-2001		Phoenix, AZ
Phoenix 2002	May 2002	Permit Number: 02002496 Permit Type: PASSENGER HYDRAULIC Permit Description: GTR 2 STOP PASSENGER TRACTION--ELEVINS ROOSEVELT SQUARE -- ELEVATORS Hydraulic Elevator Acceptance Report Working psi:250 Relief psi:320 Empty Load psi:150 Pressure Switch:n/a F.L. Speed Up:150fpm F.L. Speed Down:153fpm Piston Clearance:16.5' Buffer Type:Spring Stroke:2.5' Top Car Runby:11' Bottom Car Runby:7' Under Car Space: ' Top Car Clearance:44' Top Refuge Space:44' Cab Dimension:80'X58' Cab Height: ' Door Type:Side Slide Opening Width:42' Pressure:26lbs Door Close Time - Hall Call:5seconds Car Call:3seconds Prenotification time:In Car Audible Cues:Yes Signage:Yes Disconnect Type:Shunt Breaker Size:125amps FLA:78amps HP:60 Voltage:480volts Emergency Power Type:n/a Fire Service Key:AS100 Comments: Bldg A #1 5stop Green Tag Issued by:Gregg Spero Date:23-Feb-2001		Phoenix, AZ
Phoenix 2002	May 2002	Permit Number: 02002477 Permit Type: PASSENGER HYDRAULIC Permit Description: GTR 2 STOP PASSENGER TRACTION--ELEVINS ROOSEVELT SQUARE -- ELEVATORS Hydraulic Elevator Acceptance Report Working psi:310 Relief psi:400 Empty Load psi:190 Pressure Switch:n/a F.L. Speed Up:147fpm F.L. Speed Down:149fpm Piston Clearance:12' Buffer Type:Spring Stroke:2.5' Top Car Runby:10' Bottom Car Runby:6' Under Car Space:36' Top Car Clearance:53.5' Top Refuge Space:43.5' Cab Dimension:57.5'X78' Cab Height: ' Door Type:Side Slide Opening Width:42' Pressure:26lbs Door Close Time - Hall Call:5seconds Car Call:3seconds Prenotification time:In Car Audible Cues:Yes Signage:Yes Disconnect Type:Shunt Breaker Size:125amps FLA:53amps HP:40 Voltage:480volts Emergency Power Type:n/a Fire Service Key:AS100 Comments: Green Tag Issued by:Gregg Spero Date:23-Feb-2001		Phoenix, AZ
Phoenix 2002	May 2002	Permit Number: 02002487 Permit Type: PASSENGER HYDRAULIC Permit Description: GTR 2 STOP PASSENGER TRACTION--ELEVINS ROOSEVELT SQUARE -- ELEVATORS Hydraulic Elevator Acceptance Report Working psi:340 Relief psi:422 Empty Load psi:200 Pressure Switch:n/a F.L. Speed Up:140fpm F.L. Speed Down:130fpm Piston Clearance:14' Buffer Type:Spring Stroke:2.5' Top Car Runby:12.25' Bottom Car Runby:6.5' Under Car Space:36' Top Car Clearance:34' Top Refuge Space:52.5' Cab Dimension:80'X58' Cab Height: ' Door Type:Side Slide Opening Width:42' Pressure:21lbs Door Close Time - Hall Call:5seconds Car Call:3seconds Prenotification time:In Car Audible Cues:Yes Signage:Yes Disconnect Type:Shunt Breaker Size:125amps FLA:53amps HP:40 Voltage:480volts Emergency Power Type:n/a Fire Service Key:AS100 Comments: Green Tag Issued by:Kent Reed Date:23-Feb-2001		Phoenix, AZ
Phoenix 2002	May 2002	Permit Number: 02002490 Permit Type: PASSENGER HYDRAULIC Permit Description: GTR 2 STOP PASSENGER TRACTION--ELEVINS ROOSEVELT SQUARE -- ELEVATORS Hydraulic Elevator Acceptance Report Working psi:300 Relief psi:340 Empty Load psi:200 Pressure Switch:n/a F.L. Speed Up:142fpm F.L. Speed Down:118fpm Piston Clearance:14' Buffer Type:Spring Stroke:2.5' Top Car Runby:10' Bottom Car Runby:6' Under Car Space:36' Top Car Clearance:39' Top Refuge Space:52' Cab Dimension:80'X52' Cab Height: ' Door Type:Side Slide Opening Width:42' Pressure:15lbs Door Close Time - Hall Call:5seconds Car Call:3seconds Prenotification time:In Car Audible Cues:Yes Signage:Yes Disconnect Type:Shunt Breaker Size:125amps FLA:53amps HP:40 Voltage:480volts Emergency Power Type:n/a Fire Service Key:AS100 Comments: Green Tag Issued by:Ron Fedak #411 Date:23-Feb-2001		Phoenix, AZ