Mike's Maytag

I called Mikes Maytag I explain what my dryer was doing and what all we had already done to try fixing it. He said it's still stopped up you aint cleaning everything so we cleaned it out again for the 3rd time. I called and told him it was all cleaned still want dry my sheets completely. They told me the thermostat has went bad. I drove to Mikes Maytag yesterday evening in Cleveland Tn. To pick this thermostat up. And was told then that it might be 5 other things. While I was there he told me total price would be $49.99 for thermostat. My son was on the phone and trying to make sure I was getting everything I might need. Mike was becoming very ill/agitated because all of the questions. Then referred a tech to me. I have a tech he had not got back with me yet. We were just trying to fix it ourselves. Because 99% of these techs will charge a unbelievable price and for a couple more hundred dollars I could by a new one. I just asked for all heating parts and what I dont open or need can I bring it back he said with 10% restocking fee then came back with ,(no 20%) restocking fee. My son asked to talk to me in private. And Mike said now price has went up, cause he said he knew what my son was saying. Well long story short I bought nothing from Mike's Maytag. Came home googled my model number ordered every heating part for my dryer for 31.00 thats including heating element, Thermostat, several items. So now, Mikes Maytag will never get my business again. He is rude, if you are selling items for a business, you should know your product and how it works. Instead of being dumb founded by questions a customer is asking. I think he was intimidated by me and my son cause he seen we were going to fix it with or with out him or his products. My son is very smart he can fix most anything, he has saved me thousands of dollars on repairs, he is a mechanic, Roofer, Carpenter, plumber, electrician, landscaping, move utility buildings, backhoe operator, bobcat operator, painter. Installed flooring of all kinds a daddy, brother, and a fantastic son. So Mr. MIKE better change attitude or your sign will say close. Because people like me is what keeps you in business. But, I want be back. I have been the owner of 3 businesses and I have never been rude to one of my customers. Those are the ones that keeps you a float. I have 2 boys and they have learned alot of trades. Now they are becoming tech on dryers. Smsh.....