Garage Door Mechanix, LLC

Inconsiderate and Incompetent Nightmare **Warning Do Not Use This Company** The owner, Michael Hochstetler, attempted to replaced the springs on our garage door after we paid him with cash. During installation he incorrectly aligned the spring to the wall bracket and then over-tightened the two halves of the center bearing housing causing them to crack. He then reconnected the door to the motor carriage in the wrong position causing the motor to appear to be failed. After trying to sell us a new lift motor he left us with a non-working garage door and said he would be back in two days. I personally fixed the motor, which he had jammed against the travel limit stops. We tried to get him to come back to repair the cracked component for over a month. He repeatedly had excuses including work, travel, and illness and ultimately failed to respond. We ended up having to have someone else come fix it. It took them a 10$ part and 1 hour labor for the fix. Do not do business with Michael Hochstetler. He does not have a basic understanding of garage door mechanics and is unbelievably inconsiderate and disrespectful to his customers. He will give you a low price and make a good deal if you pay cash, but you will regret using him.

Do not use this company !!! I called last week and Michael said he would be out. When he got here said spring was broken, fixed that then said the rollers were to short, he replaced those with longer ones, costed $ 110.00 for 10. Called him next day told him something wasn't right, said he'd be out Monday December 26. He was a no show and never called. Called him back left message. He didn't call me back. I had to call another company. He came out and told me I had been ripped off for $ 475.00 half of my monthly check, plus what I had to pay to another company. I wish I knew who owned this company and tell them of my situation and what a lousy employee they had . Michael , I hope you enjoyed my money. So, if you're looking to be ripped off be sure to call Michael. Almost forgot to tell you the other company that came out told me rollers only cost about .89 a piece. What goes around,comes around. Karma is a real bitch , so you better be careful.