Remodeling Contractor - Concord, NC
I got to see first hand the kind of horrible craftsmanship, and how unorganized this company is. They remodeled my buddies kitchen and did more damage than I even thought possible. None of the subcontractors they used had any idea what they were doing, and had never even worked with muse before.
I was referred by a friend. I regret no getting references and actually talking to people who they done good work for. They took my money and haven't finished the job. Final inspection failed. And as of last month. Our new island leaked and now we have water damage. And we're having issues and still haven't finished. I had to go to the ER from olsers in my stomach from the stress this company has put me and my family through. The only thing their employees did was demo and install cabinets. They had different employees every week. Everything else was sub contracted out and not one thing went right. Multiple everyone. I pray to God that no one ever experience what my family has been through this year. They have dragged us through the mud. No communication no where. I would not wish MUSE RESIDENTIAL on my worse enemy. This has been the most stressful thing I have ever witnessed.
Never use MUSE Remodeling in Concord NC. 5-7 week project and it's been 7 months. This has been the most stressful thing me and my family has ever been through. Having no kitchen for weeks and then getting your dream kitchen destroyed by a bunch of people who don't know what there doing. Jerhmy the owner blocked my number after cursing me the first issue we came across. His wife Wendy ordered all the wrong color cabinets. Not once but two times. There's about a hundred things that is wrong that will take up a lot of time. Go online and read the reviews. They're not on the BBB. They took 74k dollars already. Our island sink filler exploded over a month ago. Entire island cabinets swelled and they came here took out the pot filler, took my trim. And yet have come back. I'm not sure what route to go? Please advice would be appreciated. They cut through my 10k glass door and they said they weren't going to fix that either. I never want anyone to ever experience customer service like this. PLEASE don't use them for nothing. We all make mistakes. We all screw up. But when you take my money, block my phone, and make me wait 7 months and nothing. It really becomes a burden that I would not wish on no one. Trim is missing. Different size corner mold. List goes on and on. My Family Doesn't deserve this. Nor does the city of Concord. I'm contacting Local news channel and I'm also calling NC General Contractor's board and NAHB tomorrow.
548 Church St N
Concord, NC 28025
Permit Number: BU2013-01994 Permit Type: Building Residential Repair Permit Description: Additions, Alterations and Conversions - Residential
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Permit Number: BU2013-01730 Permit Type: Building Residential Addition Permit Description: Additions, Alterations and Conversions - Residential RES REMODEL RELATED COMPLIANCE
Permit Number: BU2013-01995 Permit Type: Building Residential Repair Permit Description: Additions, Alterations and Conversions - Residential
Permit Number: BU2013-00661 Permit Type: Building Residential Repair Permit Description: Additions, Alterations and Conversions - Residential RES FIRE REPAIR RELATED COMPLIANCE
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Permit Number: BU2013-00855 Permit Type: Building Residential Accessory Structure Permit Description: All Other Buildings and Structures POOL HOUSE RELATED COMPLIANCE
Permit Number: B2476154 Permit Type: Building Permit Permit Description: One/Two Family R3 * RESIDENTIAL - SINGLE FAMILY 434 - Housekeeping Buildings(additions, chimneys, conv, UPSTAIRS BED AND BATH UPFIT FINISH OUT AN UPSTAIRS BEDROOM AND BATH THAT WAS PLANNED AND ROUGHED IN DURNIG THE CONSTRUCTION OF THE HOME SEVERAL YEARS AGO.. INTERIOR WORK ONLY, NO CHANGES TO FOOTPRINT. Your project has been assigned to the following inspection team for project assistance: North Team @ 980-314-3134. UPSTAIRS BED AND BATH UPFIT
Permit Number: BU2011-01860 Permit Type: Building Residential New Permit Description: Single Family Houses Detached
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Permit Number: BU2012-00080 Permit Type: Building Residential Repair Permit Description: Additions, Alterations and Conversions - Residential REMODEL BONUS ROOM RELATED COMPLIANCE
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Permit Number: BR-111589 Permit Type: Residential Building Permit Permit Description: Garrett Master Bath Remodel Remodel Garrett Master Bath Remodel
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