Perez Tree Service & Landscaping

I hired them to take down a tree that fell on my deck. They said they could repair the deck as well. I said fine. All was well with the tree. They knocked it out quickly and safely. If you want them to clear the debris, they don't have a truck big enough to haul anything away - FYI. The deck was a disaster. I can't even describe what a horrible job they did there. The rails on the deck don't match the rails on the stairs. They bought the wrong size caps for the posts, so they "shaved" the tops down to fit. You can imagine how nice that looks. There were 7 post caps. Only 6 of them matched. Not sure why one of them was the wrong size and a completely different design, but this is an example of the lack of attention to detail. The rails are not level. The spindles are not flush and some of them aren't even attached. You can't run your hand along the handrail because they used screws which are visible (ugly) and splintered so it's not safe. They only did half the stairs because the other half were not storm damaged. The original risers are white. I couldn't paint the new ones white because they used two boards instead of one and horribly puttied them so having them white would just draw attention to how horrible this looks. They painted with a sprayer. There is paint splatter everywhere. The paint is uneven. I told them not to come that day because it was going to rain. They showed up anyway when I wasn't home and painted anyway. The next day 80% of it was washed off which made it more uneven and ugly. I was so disgusted with this that I ended up painting the rest myself, YET THEY STILL WANTED THE FULL FEE. The trim for the posts were made of this wood that is not trim. It's rough with big, fat screws sticking out instead of flush and clean. Clean up was a joke. There were all these little SKU tabs from the wood all over the yard. I also picked up no fewer than 40 screws from the grass. Seriously. Nothing matches the rest of my porch. They were NEVER on time. Start to finish took 41 days. Communication was horrible. Every time I tried to talk to Mario about something, he just talked in circles, never answered a question, totally ignored my concerns, and just kept repeating himself. He complained that they weren't making money on the job and said he needed to have money now to pay his workers (even though the job wasn't done). This was the absolute WORST experience I have ever had. I am having this all torn down and redone because it's so hideous that I cannot leave it up. Every time I look at it, I just cry. It's not at all professional and looks worse than if a teenager did it. And these guys are supposed to be professionals? Seriously? I didn't bother to hound them to fix it because they don't have the skill. AVOID THIS COMPANY AT ALL COSTS. I wanted to support a small business and got burned.