Black Hawk Moving

did a great job !

Do not use this company. Deceptive from the outset. I was very price sensitive for this move and told this to my sales agent. She purposefully overestimated my job so that I could rest assured that the estimate would come in at or underneath the quoted price. The movers arrived relatively on time and were efficient but they did leave items behind that I had to go and retrieve after the fact. They required me to sign all paperwork at the beginning of the move. After the move was complete they filled out the paperwork for double the estimate and charged my card without notifying me of the final price. I had to call and get this information and was shocked that I was charged more than $700 over my estimate. The manager of this company refuses to make good on the word of his sales agents and the deceptive practices of the drivers, who did not show me the final invoice before leaving. I would never recommend this company to anyone, and will be filing a dispute with the credit card company and reporting them to the FTC.

DO NOT HIRE THIS COMPANY EVEN IF THEY ARE THE LAST MOVING COMPANY IN THE WORLD! I hired this company to move furniture out of a large home so I could have floors redone for a client. I spoke to Tanya and explained the urgency behind the move, I had a very tight timeline and if The move was not completed in time then it would interfere with the small window available for my floor renovation. She said it would not be a problem, furthermore she told me she does not contract the work out. She claimed all the movers were family employees. The window for the move was 1-3. By 1:30 I received a call from a contractor not employees by Blackhawk moving who told me she had to finish a job in duncanville then they would be on their way. She told me approx 4pm. From 4 pm until about 8ish I was getting updates that they were stuck in traffic, and other issues. At 8pm I was unable to make contact with anyone and by 11:30 the contractor who was scheduled to move the stuff called me and told me they had piled so many jobs on her that day that her crew quit and she drove to Oklahoma City. No mover ever showed up and Tanya never even offered an apology. The company ghosted us.