dynamike empire!, LLC plumbing repairs

Explained everything up front, I'm an out of state home owner, they called me back prompt. Set appointment with tenants. Gave an on-site estimate ( free on time ) with emailed estimate w/ photos hassle free, very fair in pricing

Well organized, polite and experienced. This crew beat everyones price and completed job on time. I replaced my gray poly, it wasn't an easy job, they over came many obstacles. I will recommend Thank you

Very pleasant experience with this company. I will definitely refer them

Last week, I hired them bc our toilet and tub were clogged in a guest bathroom. They quoted us $275 to fix this problem. After they said they cleared the drain, they then told us that we needed to replace the toilet in that bathroom and that they would do it as well for a total of $425. We told them we could replace the toilet ourselves so we didn’t need them to do that. They then, after originally quoting us $275, told us it would be $425 for their work in cleaning the drain (after they finished). After complaining about this type of business practice, they then agreed to accept the $275 as full and final payment. We then, per their instructions, replaced the old toilet with a brand new Kohler toilet an hour after they left. Within 24 hours, our situation got worse as the toilet and the tub was still clogged in that bathroom and the adjacent bathroom became clogged as well. When I advised them of this, they said they would come back but only for an additional $500. They also tried to blame the issue on another toilet in a separate bathroom and on our septic system. We ended up hiring a different plumber who cleared the drain properly for $225. In summary, this company didn’t do the job that we paid them for and they cashed the check anyway and tried to get even more $ from us to fix the very same problem. I will never hire them again. P.S. The plumber who actually fixed the issue said the toilets were fine, that it wasn’t a septic tank issue and that they just didn’t clear out the drain properly. Those bathrooms have been running fine ever since.