Handyman - Dover, NH
Average rating
4.49
4.5
Average rating
Average rating
Dwight S.
One star. Very nice people. Showed up on time. Needed my garage door headers replaced/fixed. My written estimate was for $625 labor and $200 estimated material charge for a total of $825. The person that came out to look and take pictures said they would replace one header and fix the other if necessary. The bill I received from the one person who did the work was $1569.38. Neither header was replaced. I did not like the work that was done and did not pay the bill or sign that I was satisfied with the work. I discussed the situation with the person in charge when he returned the following week. He assured me they would come back and do what needed to be done to make me happy. I was glad to hear that and asked for a copy of the bill. I later received a copy of the estimate. When I called the company they assured me I would get an email with the bill. They called back later to tell me they had sent the bill and to set up a time for the work and requested I pay in full prior to their return. I sent an email explaining what I would pay immediately and assured them I would pay in full upon completion of the job. They never responded to the email. The technician did show up promptly and performed the rework. The supervisor also showed up. I paid him at the end of the day. The work is unsatisfactory. I will not ask them to come back. They do not know how to fix the issue. One header should have been replaced entirely. This takes more than one person. They charged $125 per hour. I assumed there would be at least two people. I still have to have the issue addressed but $1500 is not the kind of money you go to court over. I have decided to move on. This company is just what it says it is, Handyman. Good for small jobs. Do not recommend.
Address
130 Central Ave # LL3
Dover, NH 03820