Aquatic Pool Professionals

Beware!!!!!! In December 2018, we hired Aquatic Pool Professionals William Alston to build an inground pool and retaining wall. Over the past year and a half we have paid him $27,784 in progress payments. We have been billed and payed for a pool shell, pool equipment, pavers, and a heating unit. About a year ago the hole was dug for the pool and an unsound retaining wall was built, the wall is currently bowing/leaning out. We have not received any of the equipment/items that we have paid for. We have concern that Mr Alston does not have a license, insurance or permits.

Josh repaired some tiles on my pool last season. Turns out he used the wrong product which never cured and is now causing a great deal of issues. Stay away from this guy! I know I will never hear from him, because that is his style!

Josh knows his stuff, no doubt about it but he has no regard for timing or communication. He does things on his time limits and doesn't care about disappointing customers. A real shame.

I don't even know where to begin. It is now august 2017 and our pool was suppose to be done by may 2017 Everything josh said and had planned sounded great until it came to finishing ANY project he started. He was a great talker and never said "no" to anything and every time you asked when something would be done the answer was always "oh that's no problem it will be done by the end of the week" well needless to say weeks and weeks went by with nothing finished but still had enough nerve to keep asking for more money! Our neighbor was getting a pool with him as well at the same time their concrete was poured (and not finished properly) and josh told us our concrete will be poured the following week.... well that never happened so I called the concrete company he used and the concrete guy told me that was the first and last time he will ever work with josh the check josh gave him bounced and now he can't get a hold of josh and then he told me our house was never even scheduled for concrete so everything josh told us was a lie. We were going to get a shed in the back yard and josh said "yeah go order it I talked to the township and everything is good to go I got the permit" well again I called the township and they said josh told them about it but it need to go thru zoning and get a permit so good thing I checked or we would have been screwed again! We called new people to come give us estimates for finishing the project and they said "well I can see why he just left the job". Just about everything he did was not done incorrectly. There would be days he would stay working till 1:00 in the morning and then there was days he would come for 2 hours. Nothing was ever consistent he would just come and go as he pleased making it seem like he was getting stuff done. I just want everyone to know don't try to save a little bit of money using him go with a reputable company. We are trying to get it so that he will never be allowed to do pools again and keep scaming people We are in the also in the process of taking leagal actions and thanks to social media his wife made it known that he is now in myrlte beach working and continuing his scam to poor inasint people so just be aware of the name josh Alston... APP.... aquatic pool professional Also when you look up fiberglass pools it says project time is 3-4 weeks Not months of empty promises