Fox Valley Fire & Safety Co.

Hi, good afternoon, my name is Kathy S., and I live at our Senior Living place in Libertyville, Illinois. And, several weeks ago, we had our first annual smoke detector fire alarm testing and inspection done with the Fox Valley Fire and Safety. Kyle was the young gentlemen who came to work and test in our unit, he explained everything to me. It was easy. He was kind and he was very respectful. I just wanted to say that he sure did well up here on the third floor for me. Thank you very much.

We had our annual fire alarm system inspection on July 11th for our Township facility. I want to tell you that Kyle and Ben, the technicians onsite were wonderful. We were so impressed with their professionalism and how thorough they were. They were truly outstanding and want to pass that information on to you.

I wanted to touch base with your organization to let you know what a great job your fire alarm technicians did yesterday at our office building. Chad and Lenny came out to perform our annual fire alarm system service inspection. They went through the entire fire alarm system with a fine tooth comb, answered all of my questions and gave us some helpful suggestions on fire safety. What a pleasure! All too often in this day and age we very rarely get to hear of the good, only the bad. I thought it would be good for you to hear your employees are outstanding.

I wanted to take a moment to recognize the exceptional work of your service technician, Fabian, emergency light service tech. He recently assisted us at our Memory Care facility by relocating all our emergency exit signs in preparation for a state inspection at our Arlington Heights location. Fabian was not only highly professional and efficient, but also one of the most courteous and polite technicians I have ever encountered. He was incredibly mindful of our residents - many of whom use wheelchairs - and made every effort to stay out of their way while completing his work. His respectful and considerate manner did not go unnoticed by our staff and residents alike. Please extend our sincere appreciation to Fabian for a job very well done. He is truly a credit to your team.