Fire Protection Service - Elgin, IL
Welcome to Fox Valley Fire & Safety based in Elgin, IL. We our celebrating our 64th anniversary and have become Chicago's authoritative source for customized fire and safety protection. We're authorized distributor for the industry's leading manufacturers including Notifier, Ansul, Dual-Lite and Honeywell. Fox Valley Fire & Safety provides consultation, design and sales in life safety and fire protection including; We Install, Service, Inspect and Certify- -Fire Alarm Systems, -24-Hour Alarm monitoring UL Central Station, -Fire Extinguishers, -Restaurant Kitchen Fire Suppression Systems, -Emergency and Exit Lighting, -Business Security Systems, -Automatic Fire Sprinklers. Fox Valley Fire & Safety provides a full range of fire, safety and alarm protection and has become a leader in the field. Sales and service personnel are knowledgeable of the local fire codes, NFPA requirements and UL-300 standards and dedicated to our customers peace of mind and security.
I just wanted to write you quick and express that we were very satisfied with the service, knowledge, diligence and overall experience we had when the guys came out to our manufacturing facility to inspect, service and put new tags on all of our fire extinguishers. Your service technician, Tony, answered all of the questions I had, let me know what he was doing and why and was also very good at explaining everything. Long story short we were very happy with the service and experience that was brought when he was on site.
I had the pleasure of meeting with your fire extinguisher technician, Michael. I found him to be extremely knowledgeable as he explained what we needed for our annual service on our fire extinguishers. He was very polite, efficient and friendly. You certainly have a great employee in Michael. You can be proud of his representation of your business. I'd highly recommend your company to others because of his exceedingly high performance. Kudos to Michael - job well done!
I know it’s often that we only hear negative reports, but I wanted to pay a compliment to your Sprinkler Service Scheduler, Sarah. She called to schedule our Fire Safety work this afternoon for our Chicago office. Sarah was informative and very helpful with non-related questions that I had regarding other services. Her customer service skills made me feel valued as a client.
I just want to let you know that today the training for our in-house fire pump churn testing went well, and the detailed instructional manual provided is exactly what we need, kudos to whoever put that together. Alex should get special recognition for his knowledge (and patience) as he walked us through each step we'll need to perform, and thoroughly explaining every item and action of the fire alarm panel and fire pump system. He made sure we understood everything, answering all our questions, and providing loads of useful information. He really impressed us with his knowledge and expertise, he know his stuff!
2730 Pinnacle Dr
Elgin, IL 60124