Window Replacement & Installation Company - Ellisville, MO
Average rating
4.35
4.4
Average rating
When you are searching for remodeling and roofing companies in St. Louis County to update your home or business, there are many factors to consider. Everything from their level of experience to the types of materials they use for the job matters. At GoEcoExteriors, we fulfill our customer’s needs and expectations for renovation services in St. Louis County, while using sustainable and eco-friendly materials. As a fully insured exterior remodeling company in St. Louis County, you can count on us to stay accountable for all of the work we perform on your property. Our employees have more than a century of combined experience to provide the most gorgeous results out of all the roofing companies in St. Louis County. We offer a lifetime workmanship warranty so you can have peace of mind about the new renovations our contractors complete.
Average rating
Carolyn J.
I am incredibly disappointed with GoEcoExterior, a local construction company in the Ellisville area, and recommend that consumers think twice before hiring them. They passed themselves off as an experienced and highly rated company, but that is highly suspect. On August 13, 2019, I signed a contract to install nine replacement windows and siding on my primary dwelling, which is less than 1,000 square feet. As of January 31, 2020, there is still unfinished work, although I paid them in full in November 2019. In my opinion, their customer service is incompetent, and some of the worse I have ever witnessed. My family has received several excuses regarding the length of time it has taken to perform the work, and even now, not completed. And the lack of empathy shown to end the disruption to our lives after almost five months! The only thing that has been timely is collecting payments. In late October, they installed the windows in one day, but the siding has taken over two months. Once they received the full amount in November, the work lost momentum and slowed down to a snail's pace one to days a week on average. There has been no activity since January 7, 2020. And there is still some minor unfinished work, i.e., completing window trim, shutters installation, replacement of a window that was ordered in error, and clean up and hauling a large amount of debris away from the backyard and driveway. I last spoke to Jennifer on January 24 asking for a completion date, got more excuses and there's been no more communication from her as to the status. As a result, I have filed a formal complaint with the Missouri Attorney General Office because I am fed up. Overall, I was pleased with the work done by the siding installers, but those who work in the office are incompetent. There were several weeks that they refused to schedule the workers without providing any reason. They used poor weather as an excuse. However, had they scheduled earlier when the weather was mild, they wouldn't have run into bad weather. My husband is a Vietnam veteran, entirely blind, and a survivor of two strokes so I have had to undertake this ordeal without his assistance. We are both in our 70s. I honestly believe they have no regard for taking advantage of seniors since receiving full payment. And now we appear to have been placed on their low priority list. Sadly, the unjust treatment my family has earned through this entire process from the management is unconscionable. I highly advise anyone reading this post not to waste their money and to hire a reputable company.
Jerry H.
just wants to take your money and take months to build a small deck.
Nicole J.
I had my roof done about a month ago and I could not be more pleased. The workers were great, the work was done in a timely manner, and the communication with the entire staff was top notch. I would highly recommend GoEcoExteriors to anyone.
Address
580 Old State Rd
Ellisville, MO 63021