Pest Control Company - Fayetteville, AR
Average rating
4.25
4.3
Average rating
Average rating
Angela D.
DO NOT USE THIS COMPANY!!!! We should’ve done our homework on this company prior to using them; we didn’t and like others, we feel as though we’ve been scammed by their contract! Plantation Pest Management’s contract states that the contract is ongoing or evergreen after one year unless cancelled by either party in writing within 30 days of anniversary date (#14). No reputable company would have the need for a CONTRACT (especially for termite services); you’d choose to do business with them each year without the need for such! Since they aren’t a reputable company, not only do they have a contract where they can increase rates each year, charge you late fees etc., they have their famous “gotcha” clause (#14)! Well done!! You did get me; however, I will share my experience with every outlet I can to keep other customers from doing business with your company, or at least having knowledge of what they’re getting into by doing so! According to them, an inspector conducted an inspection at our place of business; however, at no point prior to, during, or at the completion of the inspection did an inspector alert us they were on our property, or what they were doing or had done. So, we had no knowledge they had ever been onsite. Today we received a call from a collection agency stating our invoice had been turned over to them for collection!??! What invoice?!? The company didn’t get a verbal approval from us to service our property because of the contract we had signed that auto-renews each year and they had been mailing the invoice to our old address (no invoices were ever forwarded to us)!?!? I can tell you this is normal business for this company; this is something they do on a regular basis. Wyvonna has her spill down on their scam and the paperwork to back it up!?! She insisted she never received return mail from us, but we never received forwarded mail. In any case, we were at fault, we should’ve called them to update our address … I would’ve happily done so had I known I was under a contract with them! When I asked why they didn’t call us when they didn’t hear from us on the invoices they had sent, she let me know they have so many accounts in collections it isn’t possible to call everyone!?! In another words, they are scamming lots of people! We’ll pay the bill in collections as it’d cost more to fight it than to just pay it (and they know this)! Instead, I’ll invest my time in reviews and reporting them to the BBB and any other platform I can! Again, DO NOT USE THIS COMPANY and/or don’t sign any paperwork with them!!!
Address
698 W 15th St
Fayetteville, AR 72701