Whitman Appliance Repair LLC

Pedro, the appliance technician, was prompt, professional, knowledgeable, and answered our questions in detail. Great service would highly recommend!

Refrigerator stopped cooling, freezer stopped freezing, but still had power. Only 6 months old so contacted the manufacturer who contacted Whitman. Appointment was several days later. We explained the problem to the technician when he called. He said he knew what the problem was and had the part to fix it with him. He was in and out in five minutes and fridge has been working fine. Only problem was arrival time - was over an hour later than expected.

They came out on 06/18/24 and told me my refrigerator needed a new condenser coil which they had to order. They showed up 3 weeks later with no parts in hand and spent 90 minutes trying to fix my refrigerator. They said it was repaired and left but it never worked after that. When I called the manager and complained I was told to find another company to service the fridge.....I filed a complaint with the PA Better Business Bureau after that interaction. These guys are incompetent and fraudulent, do not let them into your home.

Ramon in their office was extremely unprofessional and rude over the phone. Representative lied about time in transit, not once but twice. They rushed a tech out of my house without finishing the repair so I have to reschedule and pay for a secon trip.