Universal Windows Direct of New Jersey

I have used Universal Windows on several occasions in the past, and I am a big fan of the work that Doug (the owner) and team have done in my home. I contacted Doug over a year ago with regards to replacing my living room window with a new bay window. Doug had come to my home and showed me the many features of the types and styles of the windows he offered. However, at the time I held off purchasing due to other important projects that needed to be done in and outside of my home. When, I finally reached out to Doug to inform him that I was ready to proceed with purchasing the bay window. He immediately responded and provided me with an estimate of what it would cost based on the options I chose. Doug provided me with a confirmation before finalizing the order and informed me of the estimated time it would take have the window built and ready to install. His timing was correct and it arrived in about 3 1/2 weeks. On the day of install, Patrick (the lead installer I believe) with another worker appeared at my home by 9:00 AM. They immediately went to work to cover floors, etc. to protect my home and began to dismantle the old window. They were careful as to not break up walls or frames that did not need to be touched in order to replace the existing window. Since the new window had recessed lighting in the ceiling, it needed to be wired to an outlet in order to properly use. Doug's team worked in unison with my electrical contractors, so that they had easy access to the wires and were able to do so without having to open up walls or remove panels after the install. Doug stopped by personally to check on how the process was going and to assist where needed. The end result is a beautifully installed new bay window with recessed lighting that looks awesome even at night when the lights are lit up. Great job as always by Universal Windows Direct of New Jersey!