Aztec Plumbing & Drains

**WARNING** Our experience with Aztec Plumbing was very disappointing. We contracted them to replace the piping in our home; however, they included an expensive service which wasn’t necessary. When they arrived to do the work they were shorthanded which required them to come back on another day. They set a day, but then changed it to another, which caused us to be without our Kitchen sink and dishwasher for ELEVEN days. When they finally returned to finish the plumbing part of the work, the technicians realized we had been overcharged, but the company didn’t adjust the job amount. When we attempted to question this, the General Manager then charged the credit card we provided as a deposit for over $7,000 WITHOUT our authorization. Aztec then abandoned the job without repairing the walls, leaving holes throughout the house for months. Eventually, we had to hire a drywall contractor to do the repairs. We filed a regulatory complaint against Aztec, which has been forwarded for a decision to refer the matter for prosecution. This was Aztec’s response to our offer to resolve the matter. … this is an active investigation with the Florida Department of Business & Professional Regulation, we feel at this time that letting the investigative process play out is the best course of action given the serious nature of the below allegations. Aztec has done a lot of advertising for their services. This is the other side of the story.