Summers Plumbing Heating & Cooling

DO NOT use Summers of Franklin for anything... EVERY time they've installed something, have come to repair something or to perform maintenance, they've always rescheduled. When they installed the water softener/hot water heater, they had to call the manager to finish the job because the technician was unable to install it properly. It had a gas leak a couple months later and they had to replace a part to fix the leak (the garage stunk of gas). When they sold me the HVAC, they sold me a high efficiency model (at a substantially higher cost). When they came to install the unit, they couldn't vent it properly so it isn't acting as a high efficiency model. They said the temperature delta between first floor and second floor would be 1 degree Fahrenheit... it's always 5-6 degrees hotter on the second floor. Again, the installers forgot to install a gas component properly and it came lose and my house stunk of gas. They sent out other techs and they installed the gas component properly. Since they made so many mistakes, they gave us a free maintenance plan (setup HVAC twice annually). They scheduled an appointment today (unsolicited), They called last month and asked if we could reschedule. I called back, they said never mind, we've already filled that time slot. They sent several reminders that the appointment was today, took time off work, just called and said they had to reschedule. Each time the schedule and reschedule, it's a lost vacation day with the family. Save yourself the heartache, AVOID Summers of Franklin, read the reviews of their competitors and pick another contractor for your HVAC needs.