A Perfect Touch Painting & Repair

Of course the one review on here would be from the owner herself.....BEWARE!!!! STAY AWAY FROM " A PERFECT TOUCH" FORT WALTON BEACH!! IF I COULD GIVE NEGATIVE STARS I WOULD. SIMILAR REVIEWS ABOUT THESE PEOPLE HAVE ALREADY BEEN POSTED, IT'S A SHAME THAT WE DIDN'T BECOME AWARE OF THEM TILL IT WAS TOO LATE. THEY WILL TRY AND SAY THEY'RE MILITARY FRIENDLY, BUT IT'S CLEAR THAT IS WHO THEY TRY AND TARGET. THESE PEOPLE WILL SCAM YOU, DAMAGE YOUR PROPERTY, WASTE YOUR TIME, AND STILL HAVE THE AUDACITY TO SOMEHOW BLAME YOU FOR THEIR MISTAKES AND MAKE THEMSELVES OUT TO BE THE OUTMOST PROFESSIONALS/ VICTIMS. We posted on several market place groups a post requesting quotes on 14 doors that weren't properly sanded and painted (in the negotiation process we agreed to get all of our trim painted as well). We had several good offers but Sherry's spill on hard work/ their family financial necessity/ previous military work experience and being insured made us entrust in their service. Throughout their time working in our residence, they damaged multiple pieces of furniture, clothes, and appliances by not covering/cleaning properly. Our floor was just installed in July and there is paint all over various sectors of our home. Moreover, the lack of communication with these people was juvenile (I'll be uploading convo screenshots), as I was forced to consistently reach out to them to make sure they would coordinate appropriately, only for them to cancel on us last minute or make up multiple excuses for not showing up on time or at all (mind you I'm taking vacation days to foresee the completion of this project). THEY WILL THROW YOU EVERY EXCUSE IN THE BOOK FROM MEDICAL EMERGENCIES TO CATASTROPHIC TRAFFIC ACCIDENTS TO USING THEIR CHILDREN AS AN EXCUSE. IF YOU HAVE SEEN the PREVIOUS POSTS ABOUT THEM BRINGING THEIR KIDS TO WORK, THAT IS ACCURATE. I have no issues with kids being in my house, but when they step on our white sofas with their shoes and scratch our kitchen table, that's a problem. Furthermore, they will essentially make it to where they cannot work unless they have their kids in your house (why aren't they at school?????). While they did supply their own paint for the job, they destroyed our broom (not too big of a deal), but they also got paint on our brand new Dyson vacuum. I don't mind if you are going to use our appliances, BUT I LITERALLY CAUGHT NOLAN THROWING MY VACUUM AROUND LIKE IT WAS HIS BROOM! It's A $300 DOLLAR ITEM!! During this whole time, we tried being completely sympathetic towards their situation, so much so that when we finally saw all the negative reviews that people were writing about them, we approached them about the allegations ONLY FOR THEM TO ENSURE US THAT THEY WERE FALSE AND THAT PEOPLE WERE OUT TO GET THEM BECAUSE SHERRY'S SISTER WAS SLEEPING WITH A MARRIED MAN, AND THEIR PREVIOUS CRIMINAL RECORD. Our relationship with them turned sour when they pressured my wife to pay them the last portion of the agreed-upon price while I wasn't home. My wife pointed out to them that there were several deficiencies that needed to be corrected, TO INCLUDE 12 BRAND NEW DOORKNOBS THAT THEY SANDED DOWN IN AN ATTEMPT TO REMOVE PAINT. I CANNOT MAKE THIS UP, THEY LITERALLY SANDED DOWN OUR FURNITURE/ APPLIANCES. ADDITIONALLY, THEY ONLY PAINTED 12/14. THEY WROTE A MAKESHIFT CONTRACTED THAT THEY DIDN'T HONOR, AND HERE WE ARE TODAY. I've gone on a rant, but this isn't event half of it, I've had to call the police on these people to remove them from my house, they have made statements saying they were at the point of assaulting me, and the list goes on. I WILL BE SUING/ REPORTING TO BBB.

This company delivers the highest most upscale quality work I have experienced in a while. Customer service & knowledge is above expectations. I highly highly recommend this professional company.