Affordable Plus Plumbing Llc

VERY BAD experience with this plumber. He is rude, does not listen and is quite demanding. Richard the owner was contracted by American Home Shield to replace a faulty Hot Water Heater and to bring it to code. Aside from the payment received from AHS, I was charged an additional $580 to complete the installation. I asked him for an itemized bill and he stated he would not give it to me. I suggested I wouldn't pay him unless I understood the breakout; so I could review with Home Shield as part of my contractual agreement. He finally agreed and presented me with an explanation of charges- which included a $140 Permit charge to get the work inspected by the city. Two weeks after the installation, I had to call him on several occasions to remind him of the city approval/permit that I paid for. He finally sets the appointment with the City of Pflugerville after the third reminder. Upon inspection - the city failed the installation and did not issue a permit. I was told that the hot water heater was connected incorrectly to the second heater; causing the second heater to act as a reservoir only. That meant that the new heater would be overworked to compensate for the other. I notified Richard of the issue reported by the City Inspector and was told that the inspector was an idiot and he would have someone else come out to perform the inspection. Furthermore, he stated that he installed it exactly the way it was before and if I wanted to change it - I would have to pay him an additional fee. As part of the installation, he should have known whether it was installed correctly and if there were an issue - he should have brought it to my attention at the time of service. Two months pass and I call him back regarding the failed permit and he insists that the installation is good and he will not perform any additional work on the project. I ask that he work with the city in order to get a passing permit and he refuses to do so.