SULLIVAN'S CARPET & FURNITURE INC

This Store is a JOKE! I spent 2800 on carpet and it's falling apart everywhere in my home. Dave molbery told me my carpet would be warranty for 3-4 years and then told me I am holding my vacuum in the same spot for to long and it's falling apart? SAY WHAT?! And they will do nothing because it is my fault? I'm sorry I vacuum my house almost everyday, and was never told I couldn't use or certain vaccumes would tar my carpet up. God awful place, awful customer service, awful attitudes, lowes or menards would treat you better!!

This Store is a JOKE! I spent 2800 on carpet and it's falling apart everywhere in my home. Dave molbery told me my carpet would be warranty for 3-4 years and then told me I am holding my vacuum in the same spot for to long and it's falling apart? SAY WHAT?! And they will do nothing because it is my fault? I'm sorry I vacuum my house almost everyday, and was never told I couldn't use or certain vaccumes would tar my carpet up. God awful place, awful customer service, awful attitudes, lowes or menards would treat you better!!

Had carpet put in my bathroom. They showed up 7 hours late. After finishing the job they lied about putting carpet under the transitional piece, took for ever to get them back out to redo the carpet and they chopped it all around the edges, then they sent a guy out to redo but he only came in and looked and then he said nothing to me and took off in a hurry and even ran the UPS guy off the side of my drive way. 45 minutes later I had to call them and they said they would call me back after checking why he left. Nope no call I had to call them again and they said nothing we can do about it we will stop by the next day and give you your money back. You got it .. NO Check..again I called and they were waiting for me and told me the check was in the MAIL, hmmm heard that before, so when I asked them where the guy with the check was this AM he hung up on me. So I called back and told them I will dispute the bill he scream "don't call here again" and hung up again. well folks if you do business with these OUTLAWS don't say you weren't warned. Metro Cruise this weekend great time to give bad publicity to them. BEWARE!