KC's Improvement & Construction Company, Inc.

HOMEOWNERS BEWARE! I hired KC Improvements for structural repairs under my home in May 2015. Once the job was completed to their satisfaction, payment was requested immediately. This was before a walk through had been completed or issues that I had with several spots on my floor were ever addressed. I emailed the owner Keith about several concerns that I had with the job. Foremost being that the estimate included $600 worth of fees for an electrician and an HVAC subcontractor. Neither of which were necessary for the completion of my job. When I questioned Keith and the foreman Larry about this, I was told that the plumber took longer than they planned. When I questioned them about all the extra supplies that were not used, I was told by Larry that “it all washes out in the end”. When I questioned them about the downspout leader that my landscaper installed during a separate job and why this wasn’t removed from my estimate, there was no response. I received another invoice with an email stating that should I want an itemization of what they did, it would cost me $115.00 an hour with a 4 hour minimum fee. If they had nothing to hide and could honestly stand by their work, why would they demand $460 to prove the integrity of their estimate? I have paid the full balance, but will never use KC Improvements for a job again. I warn others to do the same.

When you need things done right and in a timely manner -- and you live 600 miles away -- choosing the right contractor is vital. Our real estate agent recommended KC's Improvements, and with several jobs behind us we have yet to be disappointed. Roofing and gutters, plumbing and electrical, porch railings, installing a garden shed, even emergency repairs when an ice storm dropped a tree on a corner of the house and blocked the driveway -- they've all been handled with professionalism and at a reasonable price. Communication has been excellent, too, making coordination of work schedules possible. When we have a job that needs doing, Richard Hodges and KC's Improvement is our choice.

I would just like to say that Keith and his staff were amazing. We just recently bought this home and it needed quite a lot of work done that we couldn't identify. Not only was Keith actively involved in the process but any questions we had were answered promptly. We will highly recommend KC's Improvement!!

Keith and Staff were great! We had our kitchen and bathrooms renovated by KC's Improvement. They had a great price, completed the work in a timely manner and made sure we were very happy at the end of the job. We will definitely do work with them again.