Appliance Plus

I needed dishwasher repair and Appliance Plus was assigned to the case by my home warranty company. They called me on a Wednesday (on my cell phone) and scheduled an appointment for the next day at 3 pm. I took half a day off of work to meet the technician at my house. At 4:30 pm, I called because they missed the appointment and the lady who answered informed me that they rescheduled me to the following Wednesday (a week out). When I asked why someone hadn't called me to inform me of this, she said she tried to call me. I told her it was my cell number and I had not missed a call from her, and asked her if she had left a message, she very rudely said "Sir, you've been rescheduled to next Wednesday, what do you want to do?". When I told her that was very unprofessional, she replied "Whatever", and hung up on me. I wish I had read other reviews prior to accepting an appointment from this company. None of them are good.

I needed dishwasher repair and Appliance Plus was assigned to the case by my home warranty company. They called me on a Wednesday (on my cell phone) and scheduled an appointment for the next day at 3 pm. I took half a day off of work to meet the technician at my house. At 4:30 pm, I called because they missed the appointment and the lady who answered informed me that they rescheduled me to the following Wednesday (a week out). When I asked why someone hadn't called me to inform me of this, she said she tried to call me. I told her it was my cell number and I had not missed a call from her, and asked her if she had left a message, she very rudely said "Sir, you've been rescheduled to next Wednesday, what do you want to do?". When I told her that was very unprofessional, she replied "Whatever", and hung up on me. I wish I had read other reviews prior to accepting an appointment from this company. None of them are good.