IPM Landscapes, LLC

IPM Landscaping was hired last summer (2021) for bi-weekly lawn mowing. We had spoken on the phone and through email about possible future tree/shrub trimming. Through all conversations we specified our beloved 50 year old, 16 ft, heavily blooming Rhododendrons were not to be trimmed or pruned. We specified “do not to touch them without authorization.”  We did authorize two forsythia shrubs to be trimmed, and again our email stated not to trim the Rhododendrons. In October IPM crew cut all the Rhododendrons down to 4 feet without getting any authorization. We had 3 arborists examine the shrubs and reported  “Improper heading and stub cuts were made. Improper rejuvenation pruning.  Damage to interior structure. Trimmed at the wrong time of year (a severe pruning in the fall removes buds the shrub has set for spring and renders the severed branches vulnerable to freezing temperatures.)  Shrubs will have to be reshaped in the spring to try to make corrections which will diminish their size further.”  The three certified arborists described the work as appalling, shocking, terrible and horrible.  Owner James Petrillo was contacted but he was not willing to make amends or resolve this consumer complaint.  Mr Petrillo canceled further ongoing yard service without providing a notice of cancellation.  Because of this incident, we can not recommend IPM Landscaping of Haddam CT.