HVAC Contractor - Harrisonburg, VA
Average rating
4.29
4.3
Average rating
About Us: American PHC, Inc. provides scheduled maintenance, install, replacement, and repair as well as 24 Hour Emergency Heating, Air Conditioning, and Plumbing services for new and existing customers in the Central Shenandoah Valley of Virginia. Our primary service area includes Harrisonburg and Rockingham County, but we often visit our neighbors in the cities of Staunton and Waynesboro, and the counties of Augusta and Page. Our Pricing: We offer professional and friendly service to our customers at an attractive dispatch and diagnostic fee of $49 for scheduled weekday hours. Our experienced technicians will locate or diagnose your mechanical issues, and then provide you with a mechanical evaluation along with value priced options before the work begins. Flat Rate vs. Hourly: Ever wonder if you're paying more than the next guy? Companies that use hourly rates can vary depending on how far away you are from the customer before you, or how proficient your technician is at finding and diagnosing the problem. Our rates are preset. You don't have to watch the clock any longer. With our upfront pricing, you can relax. We've taken the guesswork of cost out of the equation for you. Savings: Our priority service program customers save even more on our already value priced rates. Dispatch fees are waived, and priority customers choose from a menu of even further discounted pricing options. Payments: American PHC, Inc. accepts all common payment methods when the work is completed. We can process all major credit and check/debit cards including American Express, Discover, Visa, and MasterCard as well as checks and cash payment.
Average rating
Address
302 5th Street
Harrisonburg, VA 22801
Photo | Project | Date | Description | Cost | Home |
---|---|---|---|---|---|
Service Call - No Heat 15013 | Jan 2015 | Existing customer, new to home. Existing system 20+ years old. Technician found inadequate and defective auxiliary heaters at indoor air handler. Options presented for repair and replacement. Customer not only opted to replace entire system but also chose the option for upgrade to 16 seer equipment. Project included new programmable thermostat, new refrigerant lines, upgraded electrical, improved ductwork connections, indoor air handler, emergency drainpan with overflow switch, outdoor heatpump condenser with lifetime compressor warranty, and new condenser pad. | $6k | Grottoes, VA | |
Emergency Service - No hot water 15069 | Mar 2015 | New customer. Leaking water heater and hard water deposits above lower element. Replaced same day with 50gal electric, added hot and cold full port ball valves. Installed upgraded drain pipe and valve for yearly water heater flush. | $840 | Weyers Cave, VA | |
Emergency Service - Oil Furnace Repair 15086 | Mar 2015 | New customer with neglected oil furnace. Clean and adjust electrode assembly, replace nozzle and oil filter. Clean heat exchanger. Startup and efficiency test. | $209 | Harrisonburg, VA | |
Service Call - No A/C 15088 | Mar 2015 | New customer. Electric heat and AC system 15+ years old. Customer was spending ~$300+ annually to keep system functioning and opted to have their Furnace and A/C system replaced with a higher efficiency heatpump instead of A/C only. | $4k | Grottoes, VA | |
Emergency Service - Drain Line Stoppage 15073 | Mar 2015 | Existing Customer. Main line drain stoppage. Cleanout not available. Technician pulled toilet for use of drain machine from home to street. Removed manhole cover at street to verify proper drain flow. | $297 | Harrisonburg, VA | |
No Heat - 2nd Opinion - High Velocity System and Heatpump | Dec 2014 | Special system (Unico - HV Air handler, with blower module, heatpump module, and electric heat module)American PHC, Inc. was called out for 2nd opinion when homeowner was told that existing system could not be fixed. APHC Tech verified that system was repairable and provided homeowner with quotes for both repair and replacement with upgraded equipment. Homeowner opted to have the system replaced with new high efficiency equipment. Company 1 quoted the highest price and the wrong equipment for the job. Company 2 was a no show. Company 4 provided a lower price with the correct equipment but did not provide options, benefits, or explanations to the customer. | $8k | Massanutten, VA |