TAG Builders LLC

I have a 3 page contract of the work that was done and everything on this contract was completed. The homeowner had several add-ons to the project which pushed the finish time back further that was originally projected. The homeowner is under the impression that if issues not originally bid on are discovered I should just complete them because it needs to be done. She does not understand that extra work incurs costs. A relative of the homeowner came over and had to explain this to them in order for them to agree to pay for the additional work that needed to be done. Ultimately, concrete foundation issues were discovered during the project that the homeowner had not budget for. She expected me to repair it for free which I did not thus the poor rating. I have pictures of the work that was completed and have received several compliments on the project from the homeowner, her mother, friends that visited during the project and from my other clients. Nothing about my work is subpar. Its unfortunate that she would try to hurt my business because I was unwilling to work for free. **I have not been active on Porch for some time and was not notified of this review or I would have responded much sooner**