Floors Galore

UPDATE: The beginning of this year, they reached out to me through Google maps. I called them back an hour later and received no response, I left my name and number. I called them two weeks later and finally talked to someone. They gave me this spiel about new management and wanting to better their image. They take my story and said they'd call me back. Well, here it is April. Not a word. And look, they deleted their reply to my first review. Your company sucks, you guys screwed up my house 3 times and you dont have the guts to own up to your lying employees, or have the decency to at least call me back. My experience makes me feel like their a bunch of lying crooks!!!! ORIGINAL POST: We bought a home built by Sydes construction. They've had Floors Galore fix the tiles in out master bath multiple times due to it cracking all the way across the bathroom floor because that's where they put the expansion joint. The last they came out, the employee of floors galore swore that this gel stuff he put down would "NEVER" let the tile crack again. Low and behold... I just got out of the shower and bam!!! Dont know how long it's been cracked again. But it's pretty obvious that the repair was just good enough so it would last until our warranty was over. You think you'd get it right after the second time you were out here. Looks like 3rd times not a charm. Good job on your patch work Floors Galore. Now we're stuck with fixing your repairs.