Olde Towne Chimney and Fireplace Sales

Mike came to our home to remove a buck stove from our fireplace. Not only did the team complete the removal successfully, but they completed a comprehensive inspection of our fireplace. During the discovery, there was evidence of a chimney fire that went undetected during our home inspection. They will help us with the details needed to file an insurance claim that will save us thousands. The work will help us keep our home safe for years. Look no further if you are in the market for an experienced licensed crew. These folks are knowledgeable and are homeowner advocates. They are the Best Period!

From Oct 2020 to January 2021; this company installed 3 gas insert systems, logs and burner, that were totally defective; we (the company and I) finally gave up and they gave us a full refund, but no fireplace for the winter season; installs were awful; first install the technicians were given the wrong timeframe; the product worked for two weeks; second install the product had a problem and stopped working twenty minutes after technician left; third install the technician didn’t showed at all, and didn’t call until we called the main office to tell them of the problem; when the installation happened the system worked two hours and then stopped working; run from this company to Louisville and find a reputable company with products and solutions that work