221 Construction LLC

I should have listened to other reviews. Seems they are really great with some people, but others leave feeling ripped off. I was in the latter group. Paid $4,000 for "plans" that are incomplete and worthless. We told them our budget was $35,000 for a remodel job. They said they could do it for that, but then only produced floor plans (without engineering, plumbing, or material cost) and refused to get started until we approved just the floor plans. After clicking approval for the floor plans, they gave an overall estimate for $73,000. They refused to ever give a cost itemized. When we asked for them to fix the plans, they refused saying we agreed to the plans. So basically they charged us a ton of money to draw up plans for a $35,000 budget, wouldn't give us complete plans, and then said it would be twice that much to do what they drew up. I'd call that a clear case of bait and switch. I can't say they will treat you like they treated us, but if our experience is what they do even a 10th of the time, you've got to ask yourself if you'd risk paying for something that is worthless only for them to tell you that it would cost you twice as much as you can afford.

The real problem is that this contractor does not communicate well/follow up. I checked my spam/junk boxes and even did a scan of all email boxes for his name and 221. There was nothing sent. Initial meetings responses were very timely. Once the money was collected it went down hill from there. The reason I would not recommend this company is because of poor/lack of communication. It was not meeting a date. If the company had communicated that they would not be able to meet a date and then tell me what my options were this could have been worked out. Instead they just ignored us. Would you let someone come into your home, tear up a room or two of your home risking a repeat of the way we were treated? Don?t think so. Don can try and explain away but the facts are, he stopped communicating period end of story and is not trustworthy