Earnest Roofing

Earnest roofing installed my roof on July 18, 2018. On October 14th my roof leaked and ruined the upstairs flooring and sheet rock downstairs. I called the salesman Mike, who then sent out the subcontractor to repair the roof leak. He arrived and caulked wet roof. After repeated calls, texts and emails over several days, the owner Phillip Earnest finally returned my call. He agreed to send out the subcontractor to repair leaking roof, when the roof was dry, then send out foreman to inspect repairs. Also, Phillip agreed to pay back my insurance deductible in a few weeks. After 8 weeks have passed, I have not seen a foreman arrive to inspect the repair, nor have I received the check to pay back my insurance deductible for damages resulting from a faulty roof installation. Phillip will not answer his cell phone nor his office phone and will not return my calls when I leave a message with his office staff. His salesman/foreman has not returned my calls or emails or texts. I've filed a complaint with the BBB and will see how Earnest Roofing responds. I cannot recommend this roofing company since the owner/operator will not answer or return phone calls and has not performed work as agreed upon. I've hired numerous contractors since 1978 and this is by far my worst experience concerning hiring a contractor. Very disappointed, especially since they were recommended by several people I know. Buyer beware.