B Douglas Construction Solutions

Poor Workmanship, Bad Communication, All-Around Awful Experience One problem after the another from the day they started our home remodel to the day they were fired. I'm not just talking about the usual behind schedule and over budget type of issues (they were both) but major blunders and sloppy workmanship you wouldn't expect from an experienced, licensed general contractor. Pick a milestone and I can provide an example of how they did it wrong, partially completed it, hid it from me and/or the inspectors or just left it for me to deal with. I now have to pay someone else to fix, replace and finish work that was within their original scope. A few highlights Material left on my garage floor and yard rather than dumpster for weeks. Foundation not done to code. Had to be redone for $$$. Incorrect measurements and lumber orders. Leaks and water damage due to unfished work. Incorrect framing. Had to redone for $$$ Lost hardware and parts. Had to re-purchase for $$$ Hot wires exposed within easy reach of children for weeks. Shorting electrical circuits by putting hot wires in metal junction boxes with no wire nuts. Material and lumber not ordered on time or at all. Lumber prices increased so have to purchase new material for more $$$ Water leaks in new plumbing. Had to be redone for $$$ Project managers didn't know the scope of work. Laborers didn't have any tasks or know what to do when they arrived. Subcontractors hired for individual tasks rather than entire project. Multiple visits, redoing previous work all for extra $$$ Project managers and owner MIA for weeks. Dumped extra concrete in the yard. Sloppy drywall “finishing” (e.g. visible seams and gunk in corners) that has to be redone for extra $$$ Roof flashing that needs redone for more $$$ And to be honest that's just a short list of issues I can rattle of the top of my head. As the project dragged on we wouldn't see or hear from anyone for weeks while our house was torn apart and/or without power. Project managers and owner were nowhere to be found. When they did show up it was usually to have to give bad new, redo previous work or try and expand their scope of work. I'd ask for a competitive quote only to discover they were marking up subcontracted work 100%. When I declined to have them do any additional work I started getting invoices for work that either should have been include in the original bid and/or work they had to redo because it wasn't done right the first time. After the initial bid, the owner showed up twice over the course 7 months. Once to collect a check and once after I fired them. He stopped by to meet with the building inspector after it was discovered some critical framing was never inspected and not done to code. I should have taken the advice given to me and fired them sooner rather than giving them repeated opportunities to make things right. When I told them I no longer required their services, they didn't seem upset or surprised.