Roofing Contractor - Lacey, WA
Average rating
5.00
5.0
Average rating
At Northern Pacific Exteriors our goal is to provide homeowners with quality products and master craftsman installation. Our prices are always affordable and customer service is always our top priority!
Average rating
Mike S.
We just had a new roof put on by Northern Pacific. I appreciated their salesman (Kurt) who bid our job and thoroughly explained all the details and patiently answered my many questions. The product they used has a 50 year warranty which doubled the 25 year roof I replaced. The installers were thorough and did a great job with the clean-up afterwards. The communication on a daily basis from Michelle might have been my favorite part of working with Northern Pacific. I got a call every day on the days leading up to the installation informing me about what the situation was with the bad weather. During the job I continued to get the calls which explained exactly where the installers were in the process. I am very satisfied with Northern Pacific and would recommend them to my neighbors,friends and family.
Victor T.
They experience I would recommend to anyone. They were fast and very competent, they were quick to respond and thoughtful of our home and property. They were in and out in two days.
Brian M.
Northern Pacific Exteriors is an excellent company that strives to fully satisfy without pushy salesman. This was the only company that truly listened to my desires and made sure to explain all possible options and limitations while maintaining constant project updates. They have a trustworthy, courteous and hardworking group of carpenters. The end was everything and more than I was hoping for. While they were not the cheapest pricewise, the cost is worth the quality. You made me & my family very happy and proud of our new siding.
Kathleen M.
This is my second job with Northern Pacific Exteriors. Several years ago, they installed a metal roof on my old house and they did such an outstanding job on the roof, I went back this time with a siding job on a house I bought a few years ago. This siding job began on 01-09-2017 and ended on 01-30-2017. I have a 2-story home with a daylight basement. The south side of the home is 3 stories from the ground up. Scope of work: replace existing siding and wrap. Replace existing window framing and frame unframed windows and doors. Replace all fascia, gutters and replace 1-aluminum garden window with a white vinyl window that matched all the other windows on the house. I went with the James Hardie products: HARDIEWRAP® Weather Barrier, HardiePlank® Lap Siding Select Cedarmill in the color Aged Pewter, and the HARDIETRIM® BOARDS and HARDIESOFFIT® PANELS in Artic White. Only 4 windows had framing (2 North facing & 2 East facing). The 2 sliders and 10 windows facing south & west were not framed at all. None of the windows, sliding doors and original siding butt joints were flashed. The house was wrapped in tar paper. Northern Pacific Exteriors arranged for a dumpster and a porta-potty that arrived on day one. Each and every day the crew showed up on time despite freezing temperatures and pouring rain. The crew was professional, courteous and personable. Brian was the Lead on the job. This guy is a rock-star and it soon became apparent that he and his crew were highly experienced. Brian answered all my questions as the job went along. Amber was my Customer Support contact. Customer Support called me every afternoon after the job started to see if I had any questions or concerns. This company is seriously customer service oriented! The south side of the house had the most transformation. Sections of the existing siding was popping and bowing. I had butt joint gaps in excess of ½” in some areas. The bowed area was a concern. After the siding was torn off, the OSB board was in-tack and had no visible signs of rot, so Brian had the bowed section of the OSB board cut out. Turns out the builder had installed a seriously bowed vertical 2x4 under the window and just sided over it! Brian and his crew were meticulous … they resolved every issue and thoroughly taped every seam in the Hardiewrap, flashed and flash taped every window and door and flashed every butt joint. Brian removed an original aluminum garden window with a new white vinyl window on a bump-out section on the south side of the house. The front of the bump-out had to be reframed including the small overhang. The end result was beyond my expectation. What a transformation! Not only does my house look AMAZING, more importantly, I know it was a stellar installation that gives me peace of mind … I guess the 30 year transferrable warranty is a plus. I am a very happy camper. Northern Pacific Exteriors is the only construction company I would consider using for anything relating to roofing, windows, siding and gutters. If they only did bathrooms!
Address
1420 Marvin Rd NE # C311
Lacey, WA 98516