Grand Kitchen & Bath Lake Charles

I got a fantastic estimate for kitchen cabinets, 2 vanities and closet shelving. After finalizing all cabinetry and countertops, including vanities, I paid for half and the kitchen was installed. It is beautiful. I was called for the final payment. When I inquired why I would make a final payment before the job was complete, John started yelling that he didn’t know anything about vanities. I was then told that the vanities were a separate price and they don’t even install closets. I have an invoice listing all items and the agreed upon price. I also asked repeatedly before paying them if everything was included and was assured it was all included. John came to my home and offered to remove the cabinets and give back my deposit because there is no way I could have expected to get those things for the price although that’s what they told me and listed on. the invoice and estimate. He also repeatedly said that I was trying to get over on them before admitting that the lady in the office f-ed up. Faye has sent more invoices offering me a discount on vanities, which were included in my original contract, and they are still listing those closets that they don’t install. Seems as though they are promising things they have no intention of delivering to me again. THIS COMPANY WILL GIVE YOU THE ESTIMATE YOU WANT TO GET YOUR BUSINESS AND THEN TRY TO CHANGE THE TERMS AFTER THE FACT. THEY STILL OWE ME TWO VANITIES WITH COUNTERTOPS AND CLOSET SHELVING!! DO NOT HIRE THEM!! IT IS A BAIT AND SWITCH SCAM!!I WILL BE CONTACTING AN ATTORNEY AND THE BBB ASAP!!